jilibit Privacy Policy

jilibit Casino is committed to protecting the privacy and security of your personal information. We recognize that when you choose to provide us with information about yourself, you trust us to act responsibly. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.

This Privacy Policy applies to all personal data collected through the jilibit platform, including our website at jilibit.net, mobile applications, and any other digital channels through which jilibit provides its services. It also applies to personal data collected offline in connection with jilibit's operations, where applicable.

By creating an account, accessing, or using any part of the jilibit platform, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with any aspect of this Privacy Policy, you must not use the jilibit platform.

For the purposes of the Philippine Data Privacy Act of 2012, jilibit Casino is the data controller responsible for your personal information. As data controller, jilibit determines the purposes and means of processing your personal data and is accountable for ensuring that such processing is carried out in accordance with applicable data protection laws.

jilibit has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection legislation. If you have any questions, concerns, or requests relating to the processing of your personal data, you may contact our DPO using the contact details provided in Section 14 of this Policy.

jilibit collects personal data that is necessary to provide our services, comply with legal obligations, and improve the player experience. The categories of personal data we collect include:

Registration and Identity Data

• Full legal name, date of birth, and nationality
• Government-issued identification number (e.g., Philippine National ID, passport, driver's license)
• Email address, mobile number, and residential address
• Username and encrypted password
• Selfie or photograph for identity verification purposes

Financial and Transaction Data

• GCash account number, PayMaya account details, or bank account information (BPI, BDO, Metrobank)
• Deposit and withdrawal history, transaction amounts in Philippine Peso (₱)
• Payment method verification documents
• Source of funds documentation where required for AML compliance

Gaming and Activity Data

• Game history, bet amounts, wins, and losses
• Session duration, login times, and platform activity logs
• Bonus usage, promotional participation, and wagering records
• Responsible gaming tool settings and self-exclusion records

Technical and Device Data

• IP address, device type, operating system, and browser type
• Geolocation data (city/region level) to verify eligibility
• Cookie identifiers and session tokens
• Referring URLs and navigation paths within the platform

Communications Data

• Records of correspondence with jilibit customer support
• Feedback, survey responses, and complaint records
• Marketing preferences and communication opt-in/opt-out records

jilibit uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your jilibit account, verify your identity, and process your registration.
• Service Delivery: To provide access to jilibit's games, process deposits and withdrawals, and deliver the full range of platform features.
• Legal and Regulatory Compliance: To comply with anti-money laundering (AML) obligations, age verification requirements, and other applicable Philippine laws and regulations.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer Support: To respond to your inquiries, resolve complaints, and provide technical assistance.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling and to administer responsible gaming tools such as deposit limits and self-exclusion.
• Marketing and Promotions: To send you information about jilibit promotions, bonuses, and new features, where you have provided consent or where permitted by law. You may opt out of marketing communications at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and user experience of the jilibit platform.
• Legal Claims: To establish, exercise, or defend legal claims in connection with jilibit's operations.

jilibit will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or as otherwise permitted by law.

jilibit processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform the contract between you and jilibit — specifically, to provide you with access to the jilibit platform and its services.
• Legal Obligation: Processing is required to comply with jilibit's legal and regulatory obligations, including AML requirements, age verification, and tax reporting.
• Legitimate Interests: Processing is necessary for jilibit's legitimate business interests, such as fraud prevention, platform security, and service improvement, provided such interests are not overridden by your rights and freedoms.
• Consent: Where jilibit relies on your consent as the legal basis for processing — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Where jilibit processes sensitive personal information, we do so only where explicitly permitted by law, including where processing is necessary for compliance with legal obligations or where you have given your explicit consent.

jilibit does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML service providers who assist jilibit in verifying player identities and complying with regulatory requirements.
• Game Software Providers: Licensed game developers and content providers whose games are available on the jilibit platform, to the extent necessary to deliver gaming services.
• IT and Infrastructure Providers: Cloud hosting, data storage, and cybersecurity service providers who support the operation of the jilibit platform.
• Regulatory and Law Enforcement Authorities: Philippine government agencies, regulatory bodies, and law enforcement authorities where disclosure is required by law or in response to a valid legal request.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by jilibit in connection with its business operations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of jilibit's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.

All third parties with whom jilibit shares personal data are required to process such data in accordance with applicable data protection laws and jilibit's data processing requirements. jilibit remains accountable for the protection of your personal data shared with third-party processors.

jilibit uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the jilibit website.

jilibit uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the jilibit platform, including session management, authentication, and security. These cookies cannot be disabled.
• Performance and Analytics Cookies: Used to collect information about how players use the jilibit platform, such as which pages are visited most frequently. This data is used in aggregate form to improve platform performance.
• Functional Cookies: Allow the platform to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Marketing Cookies: Used to deliver relevant promotional content and track the effectiveness of jilibit's marketing campaigns. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jilibit platform. For strictly necessary cookies, disabling them may prevent you from accessing certain features or services.

jilibit implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All data transmitted between your device and the jilibit platform is encrypted using industry-standard SSL/TLS protocols. Sensitive data stored in our systems is encrypted at rest.
• Access Controls: Access to personal data is restricted to authorized jilibit personnel and third-party processors who require it to perform their functions. Role-based access controls are enforced throughout our systems.
• Firewalls and Intrusion Detection: jilibit employs firewalls, intrusion detection systems, and continuous monitoring to protect against unauthorized access and cyber threats.
• Regular Security Audits: Our systems and processes are subject to regular security assessments, penetration testing, and vulnerability scans.
• Staff Training: All jilibit personnel who handle personal data receive regular training on data protection obligations and security best practices.
• Incident Response: jilibit maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with applicable law.

While jilibit takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your account credentials and for notifying jilibit immediately if you suspect unauthorized access to your account.

jilibit retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes or enforce agreements. The following general retention periods apply:

• Account Data: Retained for the duration of your account and for a period of five (5) years following account closure, in accordance with AML and regulatory record-keeping requirements.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years as required by Philippine AML regulations.
• Identity Verification Documents: KYC documents are retained for five (5) years following the end of the business relationship.
• Gaming Activity Logs: Retained for three (3) years for dispute resolution and regulatory compliance purposes.
• Customer Support Records: Retained for two (2) years following the resolution of the relevant inquiry or complaint.
• Marketing Preferences: Retained until you withdraw consent or opt out of marketing communications.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with jilibit's data disposal procedures. Where data is anonymized, it may be retained indefinitely for analytical and statistical purposes.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilibit:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right of Access: You have the right to request a copy of the personal data jilibit holds about you, along with information about how it is being processed.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data held by jilibit.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to jilibit's legal and regulatory retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on jilibit's legitimate interests.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of the above rights, please contact jilibit's Data Protection Officer using the contact details in Section 14. We will respond to your request within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

jilibit primarily processes and stores personal data within the Philippines. However, in certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located in other countries, including countries outside the Philippines.

Where such international transfers occur, jilibit ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act of 2012. These safeguards may include:

• Contractual clauses that impose data protection obligations on the recipient equivalent to those applicable in the Philippines.
• Transfers to countries that have been assessed as providing an adequate level of data protection.
• Other legally recognized transfer mechanisms as approved by the National Privacy Commission.

By using the jilibit platform, you acknowledge and consent to the transfer of your personal data to other countries as described in this section, subject to the safeguards outlined above.

jilibit Casino is strictly intended for adults aged 21 years and above. We do not knowingly collect, use, or process personal data from individuals under the age of 21. If you are under 21 years of age, you must not use the jilibit platform or provide any personal information to us.

If jilibit becomes aware that personal data has been collected from an individual under the age of 21 without appropriate verification, we will take immediate steps to delete such data and close the associated account. Any deposits made by underage players will be returned to the payment source where possible, and any winnings will be forfeited.

If you are a parent or guardian and believe that your child has provided personal information to jilibit, please contact us immediately at the details provided in Section 14 so that we can take appropriate action.

jilibit reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal requirements, or business operations. The date of the most recent revision is indicated at the top of this page.

Where changes to this Privacy Policy are material — meaning they significantly affect your rights or the way we process your personal data — jilibit will provide advance notice to registered players via email or in-platform notification prior to the changes taking effect. For minor or clarificatory changes, we may update the Policy without prior notice.

Your continued use of the jilibit platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you must cease using the jilibit platform and may request account closure by contacting our customer support team.

We encourage you to review this Privacy Policy periodically to stay informed about how jilibit protects your personal information. Previous versions of this Privacy Policy are available upon request from our Data Protection Officer.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilibit processes your personal data, please contact our Data Protection Officer or customer support team. We are committed to addressing all privacy-related inquiries promptly and transparently.

You also have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.